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Your Questions Answered

  1. How can I ensure that I can "trust" the firm or advisor I am considering dealing with?
  2. Should all of my investment assets be consolidated with one investment advisor or firm?
  3. Why are industry designations important?
  4. Are all investment advisors able to sell the same products?
  5. What is the difference between a Discretionary Portfolio Manager and an Investment Advisor?
  6. What does it cost to be a part of Life Span's Managed Account Program?
  7. Do I have enough investment assets to effectively utilize the services of a Portfolio Manager?
  8. Are your management fees charged in a discretionary account tax deductible?
  9. What do I do to find help with my estate plan or taxes?
  10. How do I determine the appropriate level of life, disability or critical illness insurance?
  11. What is Discretionary Portfolio Management?
  12. What is a CFP?
  13. What is CIM?
  14. What is FCSI?
  15. What is FMA?
  16. What is TEP?
  17. What is Wealth Management?


1. How can I ensure that I can "trust" the firm or advisor I am considering dealing with?

Registration: It is of vital importance to ensure that the individual with whom you are dealing is licensed by the appropriate regulatory body in the province in which you live. Our securities licenses are issued and monitored by the provincial regulators of each province in which we are licensed. For instance, for the Ontario Securities Commission, each of the individual advisors in our office can be searched at the following link, using the format "Last Name", <space> first name; ie: Renaud, Gary, Geiger, Janet or Wilkins, Brenda.

Gary and Janet also maintain registrations in BC, Alberta, Quebec, New Brunswick and PEI. This information can be accessed through their respective websites

The Firm: Ensure that you are dealing with a major firm. Further information about Dundee Securities Corporation as a division of DundeeWealth Inc. can be found at the corporate website.

Registration information on all of the DundeeWealth companies can be found by clicking through the links on the right hand side of their website. Dundee Securities Corporation is a Member of the Canadian Investor Protection Fund, and a Dealer Member of the Investment Industry Regulatory Organization of Canada (IIROC).

Supervision and Reporting: It is critical to ensure that any advisor with whom you are dealing is supervised by a separate "back office" (or Head Office) to oversee trading activity to ensure that transactions are within acceptable risk parameters and investments objectives, and that this Head Office also sends reports directly to clients. Our investment partner, Dundee Securities Corporation which maintains its Head Office in Toronto, provides trade confirmations and tax receipts, and quarterly investments statements which are generated and sent directly to our clients.

Cheques: Never make a cheque for investment purposes payable in the name of any financial advisor personally or their personal corporation. Cheques should always be made out in the name of the dealer/financial institution the advisor is registered with: ie. Dundee Securities Corporation.

Designations: You should be aware of all of the financial planning designations held by any advisor you deal with. The absence of a designation can indicate a lack of experience or commitment to professional development. Our Team at Life Span Financial Strategies has achieved high levels of industry certification which requires on-going annual professional development in order to maintain the designations.

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2. Should all of my investment assets be consolidated with one investment advisor or firm?

If the criteria from Question 1 are met within your chosen firm, then the answer is a resounding yes. Having your accounts dispersed across numerous investment firms makes them more difficult to monitor and takes up more of your time to explain your personal information to each advisor. Regulations mandate that investment advisors "Know Their Client" and have a full and complete understanding of a client's entire financial picture. By selecting one advisor, it will provide the most suitable solutions for you to achieve your financial goals and ensure that you are getting the best possible advice for your overall financial well-being when working with the right advisor.

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3. Why are industry designations important?

The attainment of industry designations indicates that an advisor has made ongoing commitments to furthering his/her knowledge and expertise. In addition to educational courses, many designations also require the planner to adhere to specific codes of conduct and ethics. At a minimum, you should seek out a CFP designation - Certified Financial Planner. Our firm has four individuals with this designation. Read about our extensive qualifications and designations in About Us.

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4. Are all investment advisors able to sell the same products?

The short answer is NO. It depends entirely on the licensing of each individual. The typical types of licenses seen in the investment industry are:

  • Insurance license which allows individuals to sell life insurance and segregated funds;
  • Mutual funds license which allows individuals to sell mutual funds;
  • Securities license which permits the sale of individual stocks, bonds or ETF's (Exchange Traded Funds).
  • Discretionary portfolio management, the rarest license, includes options licensing, which allows individuals to sell puts, calls and deploy other derivative strategies. Our firm has three individuals with this high level of designation. Read about our extensive qualifications and designations in About Us.

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5. What is the difference between a Discretionary Portfolio Manager and an Investment Advisor?

The investment industry is based on a requirement for written or verbal client permission prior to the execution of a trade. The vast majority of investment advisors operate in this environment which can lead to delays in implementing portfolio adjustments on a timely basis. Depending on the size of an advisor's client base and/or the size of a client account, contact can be infrequent, if at all. On the other hand, a discretionary portfolio manager is provided with full discretion to transact on client accounts within a specified investment mandate. This ensures a more rapid reaction time, to changing market conditions or investment opportunities. Life Span Financial Strategies offers this unique discretionary solution to offer our private clients the best care possible for their finances, while fostering an ongoing, collaborative relationship to ensure you are always kept updated and informed. Read more about our solution in Our Wealth Management Approach.

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6. What does it cost to be a part of Life Span's Managed Account Program?

Money management fees vary depending on the type of investments held. Mutual fund management fees range from 1-3.5% per annum and are typically embedded within the fund return. This is in addition to any commission charged on the purchase of the fund, whether it is a percentage up front or a declining "deferred sales charge", payable upon premature redemption of the holding.

In the Managed Portfolio environment, the majority of investments are bought and sold into your account without commission and typically will not have any fees to redeem the funds. Depending on the types of investments in your portfolio, the management fees charged by Life Span Financial Strategies start at 2.5% per annum diminishing to 1% on a graduated basis.

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7. Do I have enough investment assets to effectively utilize the services of a Portfolio Manager?

Our managed program at Life Span Financial Strategies is ideally suited to higher net worth individuals. Investment assets of at least $500,000 are required to get the optimal benefit from our private client managed portfolio solutions.

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8. Are your management fees charged in a discretionary account tax deductible?

Currently only management fees charged on non-registered (ie Non RRSP) accounts are tax deductible.

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9. What do I do to find help with my estate plan or taxes?

Your investment advisor has access to a network of other knowledgeable professionals to assist you with the non investment related aspects of your financial plan. Our team works with several accountants and lawyers in order to guide you through the process of proper will creation, tax planning and reporting. With your written permission, we are able function as a liaison between you and the chosen professional.

Read more about our tax planning services.

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10. How do I determine the appropriate level of life, disability or critical illness insurance?

The first step would be to sit down with an insurance licensed professional to review your current and future insurance needs and determine a plan to meet the needs effectively.  Insurance, especially disability and critical illness coverage, can be very confusing due to the sheer number of plans and options available in the marketplace. Through the use of a professional licensed as an insurance broker, you are able to not only ascertain what coverage you need, but where best to obtain it.  Our firm has four advisors that are Level II insurance licensed. Learn more about our designations in About Us.

Read more about our insurance services.

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11. What is Discretionary Portfolio Management?

Discretionary Portfolio Management is when an investment manager handles your investment portfolio without having to receive permission to make individual investment decisions.

Discretionary Portfolio Management is traditionally for high net worth individuals or families that are looking to graduate to the next level of financial planning. These services permit a faster response rate to market changes and a fully disclosed fee structure that is not based on individual transactions.

Read more about our Discretionary Portfolio Management solution in Our Wealth Management Approach.

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12. What is a CFP?

The CFP designation is offered by the Financial Planners Standards Council (FPSC), which is a not-for-profit organization established in 1995 to benefit the public by leading the evolution of the financial planning profession in Canada. The FPSC develops, enforces and promotes the highest competency and ethical standards in financial planning as defined by CERTIFIED FINANCIAL PLANNER™ (CFP™) professionals.

Learn more about our designations in About Us.

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13. What is CIM?

The CIM or Canadian Investment Manager designation is attained through the Canadian Securities Institute. Advisors wishing to attain this designation must complete three high level courses through the CSI, covering such topics as portfolio construction and maintenance, securities analysis, risk assessment, taxation and the use of managed products. The CIM designation is also a required step towards attaining the licensing to become a Portfolio Manager.

Learn more about our designations in About Us.

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14. What is FCSI?

The FCSI is offered through the Canadian Securities Institute and is considered to be one of the most respected designations available. It is awarded to professionals who have not only achieved unrivalled knowledge and experience, but who also represent the highest ethical values.

The FCSI designation is awarded to industry professionals whose superior training and experience exemplify excellence. It is recognized as the highest honour in the financial services industry.

Learn more about our designations in About Us.

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15. What is FMA?

The Financial Management Advisor designation is attained through the Canadian Securities Institute. Holders of the FMA designation have acquired the knowledge and expertise to handle complex wealth management issues and counsel high-net-worth clients. The FMA provides mastery level knowledge of wealth management strategies, well beyond the scope of basic financial planning.

Learn more about our designations in About Us.

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16. What is TEP?

The TEP designation is acquired through the Society of Trust and Estate Practitioners (STEP). STEP members believe estate planning and estates and trusts practice is a profession in and of itself. Trusts and estates practice is a complex and growing field, and practitioners need a way to formally identify themselves as qualified practitioners and distinguish themselves from non-specialists who occasionally deal with trusts and estates. STEP is the world's foremost international organization for such professionals, and the TEP designation identifies members as the most senior and skilled practitioners in their field.

Learn more about our designations in About Us.

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17. What is Wealth Management?

Wealth management is a process that allows a qualified advisor to take care of affluent clients, their families, and their businesses as part of a long-term relationship. Clients who qualify for this level of planning are those with investable assets of high-income earners: entrepreneurs, business owners and high net worth individuals. The wealth management process provides clients with all aspects of financial planning, including investment management, cash and debt flow management, financial and retirement planning, and estate and tax planning.

Read more about our Discretionary Portfolio Management solution in Our Wealth Management Approach.

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210-1770 Woodward Drive Ottawa, Ontario K2C 0P8
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